Question 1

Where do you ship and how long does it take?

Accepted Answer

CALBO ships within the United States. Live rates and delivery estimates are shown at checkout, calculated from your Shopify shipping profiles. Publish your shipping policy in Shopify and it becomes the source of truth for this answer.

Question 2

What is your return policy?

Accepted Answer

Returns follow the return policy published in your Shopify store settings. Once that policy is live, its terms apply to every order — we intentionally do not state terms here that Shopify has not confirmed.

Question 3

How do I choose a size?

Accepted Answer

Sizing and fit details live on each product page, taken directly from the product information in Shopify. If a product has a size guide, you'll find it in the product details.

Question 4

How do payments work?

Accepted Answer

All payments are handled by Shopify's secure checkout. Shop Pay, Apple Pay and Google Pay appear automatically when they're enabled on your store and available on your device. You never need an account to buy.

Question 5

How is my data handled?

Accepted Answer

Order and customer data lives in Shopify. Our privacy policy is published through Shopify store settings and applies to every purchase.

Question 6

Where are your terms of service?

Accepted Answer

Terms of service are published through Shopify store settings and shown during checkout.